If you decide to cancel or pause your membership, we're sorry to see you go and hope to welcome you back soon! 

Please make sure to cancel in friEdOnline before your subscription renews.

1. Log into friEdOnline: Visit our friEdOnline school and log into your account using your credentials.

2. Access Your Account Settings: Once logged in, navigate to Your Account > Account Settings

using our website navigation menu.

3. Cancel Membership: In the Account Settings, locate "Manage Membership" on the right side of the page. Here, you will find the option to cancel your membership. Click on the "Cancel Membership" button.

4. Confirmation: After clicking "Cancel Membership," a pop-up message will appear asking for confirmation. Confirm that you want to proceed with canceling your membership.

5. Reactivate or Change Membership: Once canceled, you will see options on the our Account Settings page. You may have the option to reactivate the same membership plan or choose a different one by clicking on the "Change" button to explore other membership options.

Please note the following:

Cancellation Date:  Your membership renewal occurs at the exact time you first subscribed (e.g., 8:02 am). You will receive a renewal reminder email from Stripe three days before this time.

Refunds: We do not offer refunds on our memberships due to the nature of the content. We are always adding content, so we feel certain you will have more than enough to keep you busy for the remainder of the month!

Effects of Cancellation: When you cancel your membership, you will remain enrolled and have access until the end of the current billing cycle. Automatic un-enrollment from courses included in the membership plan will occur at the next billing cycle.

Reactivation Period: If you cancel days or months before the renewal date, the option to reactivate will be available until the renewal date passes. After that, reactivation via the Account  Settings page will not be possible, and you will need to purchase a new membership.